# Automate System Troubleshooting FAQs While You're on the Job

Stop rolling trucks for simple system troubleshooting. Your AI assistant lives on WhatsApp — responding to emergencies, sending quotes, and keeping clients updated while you're on the job.

## Why Security System Installers Choose Clawi

### Never Miss an Emergency Call Again
When a homeowners has an urgent problem at 2 AM, your AI responds instantly — gathering details, confirming the emergency, and dispatching you. No more missed troubleshooting sessions.

### Automate Quotes & Estimates
Your AI collects the details — photos, measurements, scope — and sends an instant ballpark estimate. Security System Installers who quote first get the job.

### Keep Clients Updated Without the Phone Calls
"When will you be here?" "Is the job done?" Your AI sends automatic status updates via WhatsApp — so you can focus on the work instead of fielding calls.

## Set Up Your AI Assistant in 3 Minutes
No technical setup. No complex onboarding. Just connect and go.

1. **Create Your Account**  
Sign up with your email. Your AI assistant is provisioned instantly in the cloud.

2. **Connect Your Tools**  
Link WhatsApp or Telegram. Upload your knowledge base. Takes 90 seconds.

3. **Start Automating**  
Your AI is live. It starts handling inquiries immediately—24/7, even while you sleep.

## See It In Action
Real conversations, handled instantly by your AI assistant.

### Emergency Dispatch & Quoting
A homeowners has an urgent issue. Your AI responds, gathers details, and gets you dispatched — fast.

C

**Clawi AI**  
Online  
My security system keeps beeping and showing 'sensor fault' on the panel. What do I do?

A 'sensor fault' alert usually means one of your door/window sensors has lost connection. Here's how to fix it:

1. Check which zone is showing the fault (the panel should display a zone number)
2. Go to that door/window and check if the sensor is still firmly attached
3. If the sensor has a battery, replace it (CR2032 is most common)
4. Open and close the door/window firmly to re-trigger the sensor
5. Clear the fault: go to your panel and press [Arm/Disarm] to reset

If the fault persists after replacing the battery, the sensor may need replacement — I can schedule a tech visit. Did that fix it?

## Frequently Asked Questions

### Does it use my actual WhatsApp number?
You can connect it to your existing WhatsApp Business number, or we can provide a dedicated number just for your assistant.

### Does it work when I'm on a job site with no computer?
Yes — everything happens through WhatsApp on your phone. Your AI handles customer messages while you focus on the job. Check in during breaks if you want, or let it run on autopilot.

### Can it send photos and estimates to customers?
Yes. Your AI can share pre-set pricing guides, service photos, and estimate ranges. For custom quotes, it collects the details and either sends your standard pricing or flags it for your review.